By Nigerians with lost subscriber’s identity module (SIM) cards and intention to replace same can now do so provided they have their National Identity Numbers (NIN).
This was contained in a statement, on Wednesday, by the Association of Licensed Telecommunications Operators of Nigeria (ALTON) co-signed by Gbenga Adebayo, ALTON Chairman and Damian Udeh, ALTON’s Publicity Secretary.
The body explained the challenges experienced by customers seeking to replace or upgrade their SIM cards, following the suspension of sale and activation of SIM cards by the government which also affected SIM replacement.
Recall the federal government had on December 9, announced the suspension of the sale and activation of new SIM cards across networks.
The statement read in part: “Further to engagements with government on the matter, we are pleased to report that our members have been granted permission to carry out SIM replacement upon verification of the customer’s NIN. In this regard, our members are working with the National Identity Management Commission (NIMC) to ensure seamless system connectivity for verification of NINs.”
“We, therefore, seek the continued patience and understanding of our esteemed subscribers as we work with all stakeholders towards speedily resolution of issues affecting SIM Registration/Swap and activation.
“We assure you of restoring normal services in a seamless and effective manner as soon as possible.”
